Hertford College Library: Click and Collect

College members in Hertford accomodation can order books available in Hertford Library to collect in person from Hertford using the Click and Collect service.

To request scanned chapters, postal loans or the purchase of new books please use our online request form.

You will be alerted by email when your request is available to collect from the collection point in the Library.  Library staff are currently working Monday to Friday.

Books marked as in place in the 'Temporary Library' are available to request from Holywell Library or can be taken by readers from the shelves and borrowed using the self-issue machine 24/7. Books available in the temporary library collection will be fetched from the shelves by library staff Monday - Friday. Books requested by 10am will be ready to collect on the same day.

Books marked as 'Offsite Storage - Please Request' are in storage in a nuclear bunker! If you request these items then library staff will check the quickest options for access and contact you by email. If a copy is available to borrow from a faculty library or available as an ebook we may ask you to use this option instead. Books can take up to 1 week to come back from storage.

If you need your request to be posted to you please use the postal request form instead of the click and collect service.

• Sign into the SOLO Library catalogue using your Single Sign On login.
• Search for the book you want (tip: you can limit your search to Hertford College Library).

• Click on Find & Request and select the location Hertford College Library from the list of libraries and choose the item you want to request. 

• Click on the green 'Request' button.  A new box will open to allow you to 'Send Request'.

• Books marked as in place in the 'Temporary Library' are available to request from Holywell Library or can be taken by readers from the shelves and borrowed using the self-issue machine 24/7. Books available in the temporary library collection will be fetched from the shelves by library staff Monday - Friday. Books requested by 10am will be ready to collect on the same day. Books that are out on loan will be made available to the person who requested them when they are returned.

• Books marked as 'Offsite Storage - Please Request' are in storage in a nuclear bunker! If you request these items then library staff will check the quickest options for access and contact you by email. If a copy is available to borrow from a faculty library or available as an ebook we may ask you to use this option instead. Books can take up to 1 week to come back from storage.

• You will be alerted by email when your request is available to collect from the Library. The requests will be held in a bag with your name on in the left hand room in the Library for 1 week for you to collect.